Privacy Policy
Last updated: 2025-10-10
GladeCommonsLane (“we”, “our”, or “us”) operates the website at gladecommonslane.xyz and provides services related to delicious pizzas, sides, and beverages. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make purchases from our site, and how you can manage your privacy preferences.
Information we collect
When you interact with our site, we may collect information such as your name, delivery address, phone number, payment details, and order history. We also automatically collect technical data, including your IP address, browser type, device information, and information about your use of our site through cookies and similar technologies. We collect information directly from you when you create an account, place an order, contact our support, or subscribe to updates.
How we use your information
We use your information to process orders, deliver pizzas and services to you, communicate about your orders, and provide customer support. We may also use data to improve our menu and user experience, analyze trends, prevent fraud, and comply with legal obligations. If you opt in to marketing communications, we may use your data to send you updates about promotions, new menu items, and special events.
Legal basis for processing
Our processing relies on legitimate interests to provide services and improve customer experience, contractual necessity to fulfill orders, and your consent for marketing communications. We will only process sensitive data with your explicit consent or as required by law.
Sharing your information
We may share your information with service providers who assist us with order processing, delivery, payment processing, analytics, and marketing. We require these providers to protect your information and only use it for specified purposes. We may also disclose information to comply with legal processes, protect rights and safety, and respond to requests from you or authorities.
Cookies and tracking technologies
We use cookies and similar technologies to personalize your experience, remember your preferences, analyze site usage, and improve our services. You can manage most cookies through your browser settings; however, disabling cookies may affect site functionality and ordering capabilities.
Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods reflect order history for up to several years and account information for as long as you maintain an account, plus a reasonable period thereafter for legal purposes.
Your rights
You have the right to access, correct, or delete your personal data, to request data portability, and to object to or restrict certain processing. You may also withdraw consent where it was the basis for processing. To exercise these rights, contact us at +44 20 7946 0123 or through our site’s contact form. We will respond in accordance with applicable laws.
Security
We implement reasonable security measures appropriate to the nature of the data we handle, including administrative, technical, and physical safeguards. While no system is entirely secure, we strive to protect your information from unauthorized access, disclosure, alteration, and destruction.
Children’s privacy
Our services are not directed to children under 16 (or applicable minimum age). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove it.
International transfers
Your information may be transferred to and stored in countries outside your home jurisdiction. We implement appropriate safeguards to protect data transferred internationally and to ensure an adequate level of protection.
California residents
If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA). You may request details about the categories of data we collect, request deletion of personal data, or opt out of the sale or sharing of personal data where applicable. To exercise these rights, contact us at +44 20 7946 0123 or via the site’s privacy contact options.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. We encourage you to review this page periodically for any changes. Your continued use of our services after changes constitutes your acceptance of the updated policy.
How to contact us
If you have questions about this Privacy Policy or our data practices, please contact us at +44 20 7946 0123 or visit our site at gladecommonslane.xyz for more information. Our physical address is 12 Baker Street, London, W1U 3LL, United Kingdom.
This policy is intended to cover the processing of personal information by GladeCommonsLane in connection with its Pizzeria services, including orders for delivery or pickup of pizzas, beverages, and accompanying items, and it applies to users within the scope of our website and apps.
By using our services, you agree to the processing of information as described in this Privacy Policy.
Note: In this policy, references to beverages are to non-alcoholic beverages such as juice or soda where applicable. We do not include or discuss any alcoholic products.